Best Paper Award for ‘Business Analytics in Tourism’

The paper first-authored by our research visitor Carla Bonato Marcolin won the best-paper award at the 15th International Conference on Information Systems and Technology Management (CONTECSI’18). The paper reports findings of a novel LSA-based tool for text analysis, including capturing, cleaning and formatting publicly available data from consumer reviews. The tool and findings help hotel managers in the analysis of large amounts of text data, thereby facilitating decision-making.